Customer Service

Holiday 2023 Shipping Deadlines

Int'l Custom .................................... Nov 1st

Int'l Ready To Ship ........................ Nov 27th

US Custom ..................................... Nov 27th

US Ready To Ship ......................... Dec 11th

US Ready To Ship FedEx ............ Dec 18th

Can I see the jewelry in person?

We don’t have a showroom but we love to make appointments with clients to discuss custom work or to show samples so you can see the quality of our workmanship in person. Our studio is located in midtown Manhattan. Please CONTACT US to set up an appointment.

Payment

Payment is accepted through credit cards or Paypal. You do not need to create an account on Paypal in order to use it. Please CONTACT US if you have any issues.

Special Orders

Because my jewelry is handmade, I can usually accommodate special orders. Please CONTACT US if you are interested in a metal that is not pictured, a necklace in a custom length, etc. Special orders are not returnable.

Returns

Stock necklaces, earrings and bracelets are returnable within 14 days of receipt for a full refund minus the shipping cost. The jewelry must be in new condition and returned in the original packaging. Please contact me before you send your return.  All rings and any other special orders are not returnable. Re-sizing on any ring starts at $50 plus shipping and goes up depending upon the material and amount of work needed.

If you have any other questions, please contact us.