Wholesale Policies

  • We accept inventory exchanges after 6 months (dollar for dollar).
  • Returns will be charged a 30% re-stocking fee.
  • In all cases, you must get an RA#. Jewelry returned without an RA# will be refused and returned to sender. Call 917-658-6316 or email info@metalicious.com with the subject line "wholesale assistance needed for (your store name)"
  • All jewelry must be in the same condition as when it was shipped. 
  • If an item is broken or shows considerable wear, we will consider on a case-by-case basis repairing the item and giving a % credit as an exchange.
  • Most rings are available in sizes 4-10, please email us with requests if you don't see the size you need. info@metalicious.com
  • Necklaces include chains unless otherwise stated. We offer 2 lengths that are adjustable at either 16-17-18" or 20-21-22"
  • Shipping is not included in prices.
  • $40 covers Fedex shipping and insurance through Malca-Amit.
  • We can also use your Fedex number but it voids any fault on our part if the package is lost or damaged during shipping.
  • Orders take 8-10 weeks for delivery.
  • Earlier shipping is possible, please email us first: info@metalicious.com with the subject line "Early shipping request- wholesale"


  • Opening order is $500 minimum, no minimum on reorders
  • Once an order is confirmed it can be canceled up to 3 days after placing the order. After that, we charge a 10% re-stocking fee.
  • All jewelry is made to order, please allow 6-8 weeks for delivery. Let us know if you need a rush before you place your order.
  • Any invoice discrepancies must be reported to Metalicious within 5 days upon receipt of the order.


  • Payment is due in full at time of order.
  • You can select Shop Pay at check out to get terms through that 3rd party.


  • Metalicious guarantees the quality of our jewelry for a period of 1 year. This includes normal wear and usage. All guarantees are void if re-sizing or other alterations are done by companies other than Metalicious.
  • We reserve the right to determine normal wear and usage.
  • Please notify us within 7 days of receipt of your order if there are any issues with the jewelry.
  • In the case that goods are received defective, we will replace the jewelry at no charge provided that we are informed immediately of the problem and the following steps are taken:
  1. Contact us within 48 hours upon receipt of any defective goods. We will give you an RA#. Jewelry returned without an RA# will be refused and returned to sender. Call 917-658-6316 or email info@metalicious.com with the subject line "wholesale assistance needed for (your store name)"
  2. Jewelry must be returned in the original packaging, along with a copy of the invoice and a note detailing the defect. 


  • If you have a item that needs to be repaired from a customer or from your own store's inventory, please call us to obtain estimated pricing and a Return Authorization number (RA#): 917-658-6316
  • The RA# needs to be clearly written on the outside of the package. If a package arrives without an RA# on the outside, it will not be accepted.
  • Please package the jewelry with care to avoid damage in shipping, preferably in a double boxed package. If a package is delivered to us with obvious damage, we will refuse the package so that an insurance claim may be filed if necessary.
  • We advise shipping your jewelry with an insured shipper.
  • When sending a repair, please provide a detailed description of what is wrong with the item. We will email a repair confirmation letter for all repairs to confirm the receipt of the jewelry and a fee assessment for the repair.We will not commence repairs without a signed confirmation. Repairs will be completed 4-5 weeks from the time we receive a signed repair confirmation.
  • Payment terms for repair charges will be billed via Paypal and will begin after payment is received.
  • Please send all emails to info@metalicious.com with the subject line "wholesale assistance request for (your store name)"
  • Call us at: 917-658-6316