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Metalicious is fun, fashionable jewelry for passionate people. We believe in creating high quality, wearable styles. Since everything is made by our hands, any of the pieces on our site can be customized to suit your needs and budget. Colors, metals and gemstones can be changed so that you can have the perfect piece of jewelry.
We also make one-of-a-kind pieces as requested. Wedding rings, bridesmaid suites and special event jewels are among a few of the commissions we have created. Please contact us at info@metalicious.com and let us know what your heart desires.
Questions:
Most styles are available in other colors or gemstones and we make many custom pieces. Please direct any questions regarding materials, gemstones, sizing, custom work or retail information to: info@metalicious.com.
Payment options:
We accept payment through Paypal. Please email info@metalicious.com if you require additional payment options.
Returns:
In the event you are not satisfied with your purchase, orders can be returned within seven (7) days of receipt in their original packaging and in unworn condition. Merchandise will be returned pre-paid and insured. Please e-mail custsvc@metalicious.com to confirm return authorization. A credit will be issued for future purchases at Metalicious.com and will not include original shipping charges. Refunds will not be granted.
Repairs:
If a piece is in need of repair within six(6) months based on normal wear we will be happy to repair it for a small fee to cover shipping & handling. Metalicious is not responsible for tangled chains. We would be happy to replace a tangled chain for a fee. E-mail us at custsvc@metalicious.com.
Care of Jewelry:
Keep your jewelry in a clean, dry place such as a fabric-lined jewelry box or wrapped in a soft piece of cloth. Store pieces individually so they do not scratch one another and keep away from direct exposure to sunlight and air.
Avoid bringing jewelry into contact with perfume, hairspray or harsh chemicals such as bleach or chlorine. It is best to put jewelry on last while getting dressed and to remove while washing hands, performing housework, swimming, or engaging in other strenuous activity.
Over time, silver, and to a lesser extent, gold, will tarnish with exposure to air, chemicals, and oils in the skin. Pieces are best cleaned using a soft cotton cloth or felt (or, if necessary, a soft-bristled toothbrush) with mild, non-abrasive soap and warm water. Be very careful not to dislodge any stones or wires. Rinse pieces thoroughly and allow to air dry completely before storing. For best results, clean pieces periodically and handle with care!
Note: Do not use tissue paper or paper towel for cleaning, as their fibers can result in scratching. Be cautious if using commerical cleaners, as many can cause damage to certain semi-precious stones. |
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